Plumbing Inside Sales Representative

We are currently in search of a career orientated person to join our team at one our Calgary locations. Reporting directly to the Plumbing Sales Manager, you will be responsible for Inside Sales and quotes, quote follow up and after sale service.

Your major focus will be on the Plumbing/Heating business with electrical knowledge. Your job duties are, but not limited to:

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Counter Sales and handling returns as required
• Shipping and receiving customer orders, as well as stocking bins
• Working closely with others to ensure customer needs are met

SKILLS AND COMPETENCIES

• Exceptional customer service
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Plumbing preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Experience using Microsoft Office
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset, including heating
• Knowledge of the electrical industry or a background in electrical products would be considered an asset
• Appropriate training will be provided for the right candidate

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Data Analyst

We are currently looking to add a dynamic, detail-orientated person to our corporate head office as a Data Analyst.

The ideal candidate will have a strong background in Microsoft excel as well as the ability to generate and format reports for Senior Management. This person will possess good communication skills and the ability to work independently on assigned tasks.

Your main job duties will include, but are not limited to:

• Upkeep of existing BI corporate dashboards.
• Creation of new BI dashboards as requested by Senior Management.
• Generation of excel based dashboards for distribution and purchasing.
• Marketing analytics as required for projects like eCommerce.
• Assist with product database maintenance as needed.
• Update product pricing records/assist Pricing Coordinator/Analyst as required.
• Other duties assigned as required.

Skills/Competencies

• Efficient time management skills including prioritizing, organizing and planning effectively to meet goals and deadlines.
• Self-motivated; able to function effectively both independently and as a member of a team.
• Proven ability to learn quickly and work effectively in a fast-paced work environment.
• Excellent interpersonal skills and communication skills, both verbal and written.
• Strong analytical skills and problem-solving skills; ability to make quick decisions.
• Present a professional image at all times to customers and vendors.
• Talent to communicate professionally in a clear and direct manner.
• Attention to detail; ability to maintain a high level of accuracy in preparing and entering information. Proficient in using personal computer, data entry terminal and other common office equipment and software.
• Work effectively with other members of the team.

Qualifications:

• College diploma in Business or equivalent education and/or experience.
• Extensive Microsoft Excel experience.
• Knowledge of Business Intelligence software (Power BI desired)
• SQL knowledge required.
• Python knowledge an asset.
• Ability to learn ERP software.
• Analytical thinker.
• Strong organizational skills.
• Detail-Orientated.
• Independent worker.
• Must be an effective communicator.
• Appropriate training will be provided with regards to additional programs that may be required for the position.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Counter Sales Representative

The Counter Sales Representative is an integral function in the branch’s ability to provide excellent customer service to all of our clients.

This is an entry level position looking for an individual who is willing to learn and grow. The right candidate will be trained and may have the opportunity to pursue an Inside Sales position (Heating).

Reporting directly to the Branch Manager, you will be responsible for Counter Sales, Inside Sales and quotes, quote follow up and after sale service. Your job duties are, but not limited to:

DUTIES AND RESPONSIBILITIES

• Offering exceptional customer service at our counter and over the phone
• Entering orders into system, closing orders and stocking bins
• Purchasing materials for customers
• Providing product information, pricing quotations and follow-up on quotes
• Picking Priority orders
• Merchandising and showcasing product

SKILLS AND COMPETENCIES

• Basic computer skills (Word, Email, etc.)
• Self-motivated; able to function effectively both independently and as a member of a team
• Ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Knowledge of plumbing and heating industry or products considered an asset
• Willing to train the right candidate

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Counter Sales Representative

The Counter Sales Representative is an integral function in the branch’s ability to provide excellent customer service to all of our clients and effectively maintaining the preparedness of the branch for each year’s annual inventory.

Reporting directly to the Branch Manager, you will be responsible for Counter Sales, Inside Sales and quotes, quote follow up and after sale service. Your job duties are, but not limited to:

DUTIES AND RESPONSIBILITIES

• Offering exceptional customer service at our counter and over the phone
• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers
• Sourcing materials for customers when currently not in stock
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Counter Sales and handling returns as required
• Picking Priority orders
• Closing orders and stocking bins
• Keeping counter and sales area clean
• Merchandising and showcasing product

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with high attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Email, etc.)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Candidates should possess a strong work ethic and desire to learn and succeed
• Post-Secondary courses in Plumbing or Heating considered an asset
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Knowledge of plumbing and heating industry or a background in plumbing products would be considered an asset

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing and Lighting.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Showroom Sales Consultant

As the Showroom Sales Consultant, you are the face of Bartle & Gibson. You are welcoming and enthusiastic providing exceptional customer service to every customer you serve from Monday to Saturday. You greet all your clients and guide them through the process of finding the right products and purchasing.

Reporting directly to the Plumbing Sales Manager, you will prove yourself to be an excellent representative for Bartle & Gibson Showroom focusing on growing our business by working with customers who visit our showroom to find their ideal and unique product packages and solutions. Your main job duties are but not limited to:

DUTIES AND RESPONSIBILITIES

• Work with customers (homeowner, builders, designers) on the phone and in person to choose bath and kitchen products that fulfill their specific needs, demonstrating thorough product and pricing knowledge
• Maintaining the pristine of showroom products, show suites; displays are kept clean with an appealing presentation
• Schedule appointments appropriately to control customer traffic
• Handle special orders, requests, issues/concerns with enthusiasm and efficiency
• Source materials for customers
• Provide quotes for clients and quote follow ups
• Present and detail company products and services to existing and potential clients
• Prepare and activate paperwork to process sales
• Prepare reports on sales activity and effectiveness of product display
• Make sales calls and follow-up contact with previous visitors to the showroom
• Conduct after sales service with customers
• Research and stay up-to-date on product knowledge and industry trends
• Work closely with others (clients, suppliers, co-workers) in a professional, cooperative and positive manner to ensure project needs are met
• Professional grooming and presentation will be expected of salespeople who are representing Bartle & Gibson
• Other duties as required

SKILLS AND COMPETENCIES

• Outgoing and positive attitude
• Very organized with high attention to detail
• Quick responsiveness and problem solving skills
• Excellent communication skills (verbal and written); persuasive and influential
• Strong initiative and self-motivated
• Can work independently and in a team environment
• Ability to work in a fast-paced environment with high pressure for results
• Ability to meet strategic goals and objectives with little supervision
• Commitment to customer service
• Ability to develop and maintain mutually beneficial relationships with suppliers, customers and coworkers

EXPERIENCE AND EDUCATION

• Minimum Grade 12 education required
• Candidates should possess a minimum of two years’ sales experience (counter sales or inside sales)
• Knowledge of the plumbing and electrical industry or products would be considered an asset
• Strong computer skills with the ability to quickly learn new systems

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Showroom Sales Consultant

As the Showroom Sales Consultant, you are the face of Bartle & Gibson. You are welcoming and enthusiastic providing exceptional customer service to every customer you serve from Monday to Saturday. You greet all your clients and guide them through the process of finding the right products and purchasing.

Reporting directly to the Plumbing Sales Manager, you will prove yourself to be an excellent representative for Bartle & Gibson Showroom focusing on growing our business by working with customers who visit our showroom to find their ideal and unique product packages and solutions. Your main job duties are but not limited to:

DUTIES AND RESPONSIBILITIES

• Work with customers (homeowner, builders, designers) on the phone and in person to choose bath and kitchen products that fulfill their specific needs, demonstrating thorough product and pricing knowledge
• Maintaining the pristine of showroom products, show suites; displays are kept clean with an appealing presentation
• Schedule appointments appropriately to control customer traffic
• Handle special orders, requests, issues/concerns with enthusiasm and efficiency
• Source materials for customers
• Provide quotes for clients and quote follow ups
• Present and detail company products and services to existing and potential clients
• Prepare and activate paperwork to process sales
• Prepare reports on sales activity and effectiveness of product display
• Make sales calls and follow-up contact with previous visitors to the showroom
• Conduct after sales service with customers
• Research and stay up-to-date on product knowledge and industry trends
• Work closely with others (clients, suppliers, co-workers) in a professional, cooperative and positive manner to ensure project needs are met
• Professional grooming and presentation will be expected of salespeople who are representing Bartle & Gibson
• Other duties as required

SKILLS AND COMPETENCIES

• Outgoing and positive attitude
• Very organized with high attention to detail
• Quick responsiveness and problem solving skills
• Excellent communication skills (verbal and written); persuasive and influential
• Strong initiative and self-motivated
• Can work independently and in a team environment
• Ability to work in a fast-paced environment with high pressure for results
• Ability to meet strategic goals and objectives with little supervision
• Commitment to customer service
• Ability to develop and maintain mutually beneficial relationships with suppliers, customers and coworkers

EXPERIENCE AND EDUCATION

• Minimum Grade 12 education required
• Candidates should possess a minimum of two years’ sales experience (counter sales or inside sales)
• Knowledge of the plumbing and electrical industry or products would be considered an asset
• Strong computer skills with the ability to quickly learn new systems

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Warehouse Shipper/Receiver

If you are efficient at using your time and is referred to as a dependable individual, then you may have a career opportunity with great potential at Bartle & Gibson!

Reporting directly to the Branch Manager, you will be responsible for all warehouse activities.

DUTIES AND RESPONSIBILITY

• Accurately receive material and/or pick and ship orders
• Ensure all paperwork completed properly and documents maintained for shipping purposes
• Organize product efficiently and maintain inventories
• Pull products from yard and warehouse as required
• Organize space in the warehouse and perform cleaning duties

SKILLS AND COMPETENCIES

• Excellent communication skills, both verbal & written
• Accuracy in picking and shipping orders
• Punctual, efficient and professional
• Proven ability to work under time constraints and deadlines
• Able to lift at least 50 pounds

EXPERIENCE AND EDUCATION

• High school diploma or equivalent
• Previous warehouse experience desirable
• Knowledge of or previous experience in the Plumbing/Electrical industry is desirable

• Current Forklift Certification desirable
• Solid basic computer skills

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

The Wholesale Branch Manager is responsible for managing a small team in the areas of sales, customer service, order desk/counter orders and warehouse. They are able to meet and exceed revenue targets while promptly and professionally addressing the needs of customers within their branch locale. The Branch Manager is also required to generate and deliver sales and marketing initiatives, revenue growth and client retention. The Branch Manager is further required to coach and mentor the branch team through motivation, leadership and encouragement while striving for exceptional customer service standards and accountability. The position operates in a fast paced, dynamic and rewarding environment.

Job Duties/Responsibilities:

• Plan, direct and evaluate the operations of the branch team
• Develop, implement and monitor detailed operations strategies and objectives
• Monitor and manage inventory control
• Ensure the provision of excellent customer service
• Maintain high levels of customer satisfaction and client retention levels
• Implement and execute the Company’s marketing strategy as supported through head office marketing department
• Build and retain an effective team
• Lead, coach and motivate the team to achieve goals
• Model and champion Bartle & Gibson values and mission
• Attain budgeted revenue expectations
• Set expectations for each of Bartle & Gibson staff including customer expectations and quota achievement
• Measure the activities of staff
• Resolve customer concerns and complaints in a courteous, professional manner
• Determine staffing requirements and oversee the hiring of staff with support of head office HR department
• Maintain current general knowledge of Employee Benefits
• Create a safe environment for the discussion and resolution of issues and concerns
• Work in concert with other branches to assure congruence with Company operations
• Complete various sales and operations reports
• Conduct regular branch team performance evaluations
• Ensure that all personnel comply with Company policies, procedures and ethical standards
• Ensure compliance with Bartle & Gibson standards for cost control, waste reduction, quality, safety, and on-time delivery
• Provide leadership for employee relations through effective communications, coaching, training, and development
• Other duties as required

Minimum Education/Requirements:

• Secondary School Diploma required
• Post Secondary education in Business, Marketing, or related field
• 2 years of management experience
• Experience in Plumbing, Electrical and/or Heating an asset
• Demonstrated ability to provide superior customer service
• Ability to lead and effectively supervise professional and non-professional staff
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Ability to effectively communicate, both verbally and written

Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

ACCOUNT MANAGER

We are currently in search of a career-orientated person to join our team. This position handles Plumbing Account Management and Quotations to our customers. The position operates in a fast-paced, dynamic and rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labor.

Reporting directly to the Sales Manager, you will be responsible for all Outside Sales and quotes, quote follow up, and after-sale service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts. Some travel will be required within the Calgary area.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into the system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Working closely with others to ensure customer needs are met

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
• Experience using Microsoft Office

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Electrical Counter Sales Associate

We are currently in search of a career-orientated person to join our Customer Service team, Electrical division. Reporting directly to the Electrical Sales Manager, you will be responsible for all Electrical counter sales and product returns while providing expertise as a member of the customer service team.

DUTIES AND RESPONSIBILITIES

• Develops and maintains positive customer relationships
• Responds to inquiries and processes incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes, and verifies the accuracy of orders from customers
• Responds to requests for order changes, including the maintenance of order/customer information files
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness of the customer service department as a whole

SKILLS AND COMPETENCIES

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business-like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Time management & multitasking skills to serve several customers at the same time
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Ability and willingness to take courses on sales, customer service product knowledge seminars if provided

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required
• Minimum of one (1) year of counter sales experience in wholesale or building supply stores
• Minimum of one (1) year of experience in the electrical industry or knowledge of electrical products
• Experience using Microsoft Office required

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

WAREHOUSE DISTRIBUTION MANAGER

We are currently looking for a motivated, hardworking, experienced Warehouse Manager for our Head Office Distribution Branch. You have exceptional communication skills and enjoy working in a dynamic environment that allows you to meet new people. You are experienced with plumbing and heating products and you are the type of person who appreciates variety in their daily workflow.

This position requires the ability to handle multiple high-priority tasks concurrently, work independently with little or no supervision and work efficiently and accurately within defined deadlines. Management positions require that the persons filling the role can control shifting priorities while using diplomacy & tact in dealing with outside vendors and employees. Managers must lead by example to best influence the group to achieve Bartle & Gibson’s goals.

DUTIES AND RESPONSIBILITIES

• Maintains receiving, warehousing, distribution, and maintenance operations in compliance with Bartle & Gibson’s vision, programs, and operational policies and procedures
• Communicates with other departments, staff, and customers to ensure that the goals of the warehouse, the organization, and our customers are aligned.
• Oversees stock control and order processing, inbound and outbound, keeping computer systems up to date; plans future capacity requirements based on business needs and strategy.
• Reviews reports and statistics on a daily, weekly, and monthly basis to understand trends and change processes to offset negative trends; meets quality, delivery, productivity, and budget objectives and targets.
• Controls inventory levels by conducting physical counts; reconciling them with the data storage system.
• Maintains physical condition of warehouse by inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Prepares and manages the annual operating plan.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Maintains warehouse of 30+ employees by recruiting, selecting, orienting, and training employees.
• Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Ensures that the facility and employees comply with health, safety, and environmental regulations and rules; manages the security of the work environment.
• Operating mechanical systems such as running the wire cut machine, operating a forklift, etc.
• Contributes to team effort by accomplishing related results as needed.
• Drives and contributes to the department’s continuous improvement culture.
• Maintains confidentiality of all matters.

SKILLS AND COMPETENCIES

• Excellent customer service skills
• Strong communication skills (verbal, written, and listening)
• Proven ability to influence and lead others
• Energetic with a positive professional attitude
• Highly organized with attention to detail
• Ability to follow instructions meticulously and give instructions to others
• Multi-tasker with the ability to carry out tasks successfully
• Ability to process orders correctly and meets deadlines in a fast-paced environment
• Problem solver, adaptable, and able to deal with product and customer/employee issues that may occur
• Able to lift up to 50 lbs.

EXPERIENCE AND EDUCATION

• High school diploma or equivalent
• Current Forklift Certification required
• Warehouse distribution experience required
• Radiofrequency experience is required
• Previous experience in a management role is preferred
• Knowledge of or previous experience in the Plumbing/Electrical industry is an asset
• Previous Building Supplies retail experience preferred
• intermediate computer skills (Latitude and/or other PC software,)
• Experience working with an Applicant Tracking System (ATS) is an asset
• Health and Safety Committee experience is an asset

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

We are currently in search of a career-orientated person to join our Customer Service team, Plumbing division. The position operates in a fast-paced, dynamic, rewarding environment.

Reporting directly to the Sales Manager, you will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Plumbing business with electrical knowledge.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Counter Sales and handling returns as required
• Shipping and receiving customer orders, as well as stocking bins

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Previous experience is an asset, but we are willing to train the right candidate
• Knowledge of the plumbing, heating, and/or electrical industry is an asset but is not necessary

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

We are currently in search of a career-orientated person to join our team. This position operates in a fast-paced, dynamic and rewarding environment. You are a self-motivated team player who is efficient at using your time and is often referred to as a dependable individual who enjoys physical labor.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into the system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Counter Sales and handling returns as required
• Shipping and receiving customer orders, as well as stocking bins
• Working closely with others to ensure customer needs are met
• Other duties as required

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Candidates should possess a minimum of one-year experience (counter sales, warehouse)
• Experience using Microsoft Office
• Knowledge of the plumbing, heating, and/or electrical industry is an asset

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG02

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.