Fulltime Counter Service Representative - Plumbing

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Plumbing division. This UNION position operates in a fast paced, dynamic, rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Warehouse Manager, you will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Plumbing business with electrical knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Ensures and provides quality service to both internal and external customers
• Develops and maintains positive customer relationships
• Accesses the company’s internal systems to obtain and extract order information and enter orders
• Responds to inquiries and processing incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes and verifies the accuracy of orders from customers
• Responds professionally to all product returns
• Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Responds to requests for order changes, including the maintenance of order/customer information files
• Communicates order/customer changes to the appropriate personnel/departments
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
• Works closely with others to ensure customer needs are met
• Completes other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Willingness to take product knowledge seminars, training sessions and meetings
• Ability and willingness to take courses on sales and customer service if provided

Qualifications & Education:

• Minimum grade 12 education required
• Minimum of three (3) years’ counter sales experience in wholesale or building supply stores
• Minimum of three (3) years’ experience in the plumbing industry or knowledge of plumbing products required
• Experience using Microsoft Office required
• Must be fluent in English 

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Bartle & Gibson Co. Ltd. has been in business since 1944 and is proud to be an industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the Northwest Territories. We are committed to providing excellent service to our valued customers and an exciting and positive workplace to our team members.

We now have an exciting opportunity for an eager and talented individual to join our team in our Commercial Heating Department as a Heating Quotations Specialist.  The ideal candidate will essentially be responsible for the management of Commercial Heating quotations and building exceptional customer service.

Your main job duties will include, but won’t be limited to:

• Proactively identify opportunities to quote heating equipment in Commercial Projects
• Respond to customer queries related to commercial heating quotes
• Communicate project details, obtain and review Heating quotes from suppliers
• Prepare and provide quotes for new and existing customers and contractors
• Provide accurate information regarding availability of in-stock items
• Recommend alternate products based on cost, availability or specifications
• Liaise between suppliers’ reps and customers for all inquiries, lead and delivery times, to meet tender deadlines
• Provide clarification on engineering specifications sheets, pump schedules and addendums
• Coordinate with other departments, particularly plumbing and electrical, for business opportunities
• Maintain project documents both physical and electronic versions
• Accurately process customer transactions such as orders, quotes or returns
• Review the quotes for errors or missed items
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Stay current with up-to-date product knowledge of heating equipment
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Identify trends in customer satisfaction or dissatisfaction
• Create PDF files of specification sheets, that are job specific for project submittals and Owner operation manuals
• Other responsibilities as assigned

Skills/Competencies

• Efficient time management skills including prioritizing, organizing and planning effectively to meet goal and deadlines
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Excellent interpersonal skills and communication skills, both verbal and written
• Strong analytical skills and problem solving skills; ability to make quick decisions
• Present a professional image at all times to customers and vendors
• Talent to communicate professionally in a clear and direct manner
• Attention to detail; ability to maintain a high level of accuracy in preparing and entering information Proficient in using personal computer, data entry terminal and other common office equipment and software
• work effectively with other members of the distribution team.

Experience/Education:

• Minimum of a high school diploma or equivalent
• Knowledge of or previous experience in the Heating industry an asset
• Previous sales or customer service experience
• Experience within a Microsoft environment, including proficiencies in Excel, Microsoft Word and additional Microsoft programs.
• Appropriate training will be provided with regards to additional programs that may be required for the position.

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating Heating or Quotations experience and salary expectations. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Fulltime Account Manager-Plumbing for our Port Coquitlam branch.

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace. 

We are currently in search of a career orientated person to join our team at our Port Coquitlam location. This position handles Plumbing Outside Sales and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

You are self-motivated and have the experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential.

Reporting directly to the Plumbing Sales Manager, you will be responsible for all Outside Plumbing Sales and quotes, quote follow up and after sale service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. Some travel will be required within the lower mainland.

Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Working closely with others to ensure customer needs are met

Skills & Competencies:

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Qualifications & Education:

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Plumbing preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Experience using Microsoft Office
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the lower mainland will be contacted for further review. 

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Full-time Warehouse Personnel (Union, Shift Work)

Bartle and Gibson Co. Ltd. has been in business since 1944. We are an independent industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the North West Territories. We are committed to providing our valued customers excellent service and our team members an exciting and positive workplace.

You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour. You have the experience to back up your past success and are no stranger to working in a fast-paced, union environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential!

Reporting directly to the Warehouse Manager, your job duties are, but not limited to:

Job Duties & Responsibilities:

• Accurately receive material and/or pick and ship orders
• Ensure all paperwork completed properly and documents maintained for shipping purposes
• Organize product efficiently and maintain inventories
• Pull products from yard and warehouse as required
• Organize space in the warehouse and perform cleaning duties
• General warehouse duties and maintenance as needed
• Notify supervisors of problems that are not resolvable
• Restock materials as and when required
• Other duties as required

You will prove yourself to be an asset to the Bartle & Gibson team by possessing the following skills necessary to succeed:

Key Skills & Competencies:

• Highly organized, with attention to detail
• Good multi-tasker with the ability to work to and meet deadlines
• Reliable, ability to carry out tasks correctly while under pressure
• Ability to follow instructions meticulously
• Fluent in English – both spoken and written
• Demonstrated ability to work unsupervised
• Team player, adaptable, energetic with a positive professional attitude
• Ability to process orders in an organized and esthetic manner.
• Able to lift up to 50 lbs

Experience, Education & Certificates:

• Minimum grade 12 education required
• Previous warehouse experience an asset
• Experience in a fast paced environment an asset
• Previous plumbing and/or electrical industry experience required
• Previous experience in wholesale or building supply stores preferred
• Forklift Experience required

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume to careers@bartlegibson.com. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities. 

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected. 

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories.  We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our team at our Prince George location. This position handles Outside Sales and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

You are self-motivated and have the experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential.

Reporting directly to the Branch Manager, you will be responsible for all Outside Sales and quotes, quote follow up and after sale service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. You will be required to travel 50%, from Prince Rupert to the Alberta boarder, and 100 Mile House to the Yukon boarder.

Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Working closely with others to ensure customer needs are met

 Skills & Competencies:

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Qualifications & Education:

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Plumbing or electrical preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Experience using Microsoft Office
• Knowledge of the plumbing or electrical industry, or a background in plumbing or electrical products would be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Prince George area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Full-time Warehouse/Counter Service Representative in our Surrey Branch!

Bartle & Gibson Co. Ltd. has been in business since 1944.  We are a leading distributor in plumbing, heating and electrical supplies across Western Canada and the North West Territories.  Bartle & Gibson is committed to providing our valued customers and team members the very best.

We are currently looking for a motivated, hardworking, experienced Warehouse/Counter Service Representative who has what it takes to work in fast-paced environment requiring attention to detail.  You have the communication skills of a great customer service person and enjoy working in a dynamic environment that allows you to meet new people.  Serving in both the counter area and in our warehouse, you are experienced with plumbing and heating products and you are the type of person who appreciates variety in their daily workflow and learning new skills.

Reporting directly to the Branch Manager, your job duties are, but not limited to:

Job Duties/Responsibilities:

• Serving customers at sales counter and assisting them with all their requirements 
• Prepare orders for shipping with proper documentation
• Dealing with customers on the phone in a efficient and pleasant manner 
• Must work well with others in this fast based business
• Must be able to load and unload product from trucks and operate a forklift
• Receiving parts and supplies and ensuring that all documentation is complete and accurate
• Stocking shelves and putting parts in proper locations throughout warehouse
• Performing miscellaneous job-related duties as assigned
• Deliver orders or product to customers when required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills/Competencies:

• Excellent customer service skills
• Accuracy in picking and shipping orders
• Organized team player with a strong aptitude to performing tasks accurately
• Punctual, efficient and professional
• Be able to work in a fast paced environment
• Proven ability to work under time constraints and deadlines
• Able to lift at least 50 pounds

Experience/Education:

• High school diploma or equivalent
• Previous warehouse experience desirable
• Knowledge of or previous experience in the Plumbing/Electrical industry an asset
• Current Forklift Certification an asset
• Solid basic computer skills
• Valid Driver’s Licence

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Bartle & Gibson Co. Ltd. has been in business since 1944 and is proud to be an industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the Northwest Territories. We are committed to providing excellent service to our valued customers and an exciting and positive workplace to our team members.

We now have an exciting opportunity for an eager and talented individual to join our team in our Project Quotations Department as a Fixture Quotations Specialist.  The ideal candidate will essentially be responsible for the management of Residential and Commercial Fixture quotations and building exceptional customer service.

Your main job duties will include, but won’t be limited to:

• Proactively identify opportunities to quote Residential and Commercial Projects
• Respond to customer queries related to fixture quotes
• Communicate project details, obtain and review material quotes from suppliers
• Prepare and provide quotes for new and existing customers and contractors
• Provide accurate information regarding availability of in-stock items
• Recommend alternate products based on cost, availability or specifications
• Liaise between suppliers’ reps and customers for all inquiries, lead and delivery times, to meet tender deadlines
• Provide clarification on engineering specifications sheets, fixture schedules and addendums
• Coordinate with other departments, particularly Heating and electrical, for business opportunities
• Maintain project documents both physical and electronic versions
• Accurately process customer transactions such as orders, quotes or returns
• Review the quotes for errors or missed items
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Stay current with up-to-date product knowledge of residential and commercial fixtures
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Identify trends in customer satisfaction or dissatisfaction
• Create PDF files of specification sheets, that are job specific for project submittals and Owner operation manuals
• Other responsibilities as assigned

Skills/Competencies

• Efficient time management skills including prioritizing, organizing and planning effectively to meet goal and deadlines
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Excellent interpersonal skills and communication skills, both verbal and written
• Strong analytical skills and problem solving skills; ability to make quick decisions
• Present a professional image at all times to customers and vendors
• Talent to communicate professionally in a clear and direct manner
• Attention to detail; ability to maintain a high level of accuracy in preparing and entering information Proficient in using personal computer, data entry terminal and other common office equipment and software
• work effectively with other members of the distribution team.

Experience/Education:

• Minimum of a high school diploma or equivalent
• Knowledge of or previous experience in the Plumbing wholesale industry preferred
• Previous sales or customer service experience
• Experience within a Microsoft environment, including proficiencies in Excel, Microsoft Word and additional Microsoft programs.
• Appropriate training will be provided with regards to additional programs that may be required for the position.

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating Sales, Plumbing, Design or Quotations experience and salary expectations. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Edmonton area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Leadership Development Candidate in Kelowna, BC

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members and exciting and positive workplace.

The Leadership Development Program

We are excited to be building our next generation of successful, energetic branch managers, which is why we are recruiting for our Leadership Development Program (LDP). The goal of Bartle & Gibson’s LDP is to develop future Sales Representatives and Branch Managers. This program will ensure future managers will be confident to assume the responsibility of managing all branch activities while continuing to serve our customers and clients with the highest standards and quality of service that they have come to expect from Bartle & Gibson.  

The Ideal Candidate

The ideal candidate will be an ambitious, creative individual who has strong mediation and negotiation skills. In this position you will need to have excellent time management skills and are required to be accountable and dependable to your customers as well as your team and other Bartle & Gibson employees.

Program Outcome

Upon successful completion of the LDP you may go into a position of Branch Manager, Outside Sales Representative or Sales Manager, dependent on the best fit for the candidate.

The Branch Manager is responsible for managing teams of 2 to 20 productive staff (can be within the areas of: sales, customer service, order desk, counter, warehouse) who are able to meet and exceed revenue targets while promptly and professionally addressing the needs of customers within their branch locale. The Branch Manager is also required to generate and deliver sales and marketing initiatives, revenue growth and client retention.

The Outside Sales Representative you will be responsible for all Outside Plumbing Sales and quotes, quote follow up and after sale service. The major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing or electrical sales industry.

The Sales Manager will be responsible for leading a sales team of up to ten (10) Direct Reports and leveraging relationships to create new business opportunities while meeting or exceeding sales targets and professionally addressing the needs of customers.  Your major focus will be on growing our business within the designated sales territory as well as manage accounts and project businesses in the plumbing or electrical sales industry

The Training

Bartle & Gibson offers an accelerated training program where you will learn the processes to deal with:

• Warehouse
• Counter
• Purchasing
• Inventory Control
• Inside Sales & Outside Sales
• Marketing
• Payroll & Benefits
• Safety
• Human Resources
• Operations Management
• Finance
• Accounts Payable & Accounts Receivable
• IT
• Electrical
• Plumbing

Minimum Education/Requirements:

• Post Secondary education in Business, Marketing, or related field
• Demonstrated ability to provide superior customer service.
• Must have a desire to participate in continuous learning and development
• Must be willing to relocate to any of our locations in Alberta, British Columbia or Northwest Territories, as needed
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Ability to effectively communicate, both verbally and written

Please note that this is an entry level position and training will be provided.

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on qualifications and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications will be contacted for further review. 

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking F/T Experienced Credit Analyst in Edmonton (North) Branch.

Bartle & Gibson Co. Ltd. has been in business since 1944 and is proud to be an industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the Northwest Territories.  We are committed to providing excellent service to our valued customers and an exciting and positive workplace to our team members.

We now have an exciting opportunity for an eager and talented individual to join our Credit team as a Credit Analyst, working within our Corporate Head office located in North East Edmonton, Alberta.

You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual.  You have the experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills.  Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential!

Reporting directly to the Credit Manager, your main responsibilities will be to approve credit applications and collect monies on past due balances.

Job Duties/Responsibilities:

• Manage major customers within accounts receivable portfolio
• Develop and maintain strong relationships with customers and internal/external partners
• Conduct regular reviews of customer’s detailed aged trial balance to ensure all open items are closed within a reasonable time period
• Verify the accuracy of invoices and other accounting documents
• Work closely with Sales team and communicate the status of customer accounts
• Handle and resolve inquiries from customers, branch staff via telephone or email
• Set up customer accounts and deposit accounts
• Investigate and approve credit applications to new customers
• Grant credit levels to customers and/or approve increases and releases to customers
• Generate customer’s monthly statements; send to customers
• Reconciliation of credit accounts
• Investigate questionable data and recommend actions to resolve discrepancies
• Follow up with customers and conduct collection calls on outstanding accounts
• Present a professional image at all times and provide quality service to all customers
• Minimize company risk while sustaining healthy profitable customer relationships
• Demonstrate effective risk reduction collection strategies and negotiation techniques
• Proactively seek ‘root causes’ of late payments and recommend end process improvements to drive efficient and effective operational performance
• Complete other duties as assigned

Skills/Competencies:

• Efficient time management including prioritizing, organizing and planning effectively to meet all deadlines
• Strong math, analytical skills and problem solving skills; ability to make quick decisions
• Self-motivated; able to function effectively both independently and contribute in a team.
• Talent to assert themselves and communicate professionally in a clear and direct manner
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Excellent interpersonal skills and communication skills, both verbal and written as well as proven active listening skills
• Attention to detail; ability to maintain a high level of accuracy in preparing and entering financial information
• Be honest and trustworthy; maintain confidentiality of all financial files
• Ability to interact effectively and professionally with all levels of management and internal/external customers.

Education/Experience:

• Minimum of a High School diploma required
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Customer Service experience required
• Minimum 5 years of experience working in credit

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume.  Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality.  The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer.  We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications and local to the Edmonton area will be contacted for further review. 

Final candidates will be required to undergo a security screening, including credit and criminal record checks.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Fulltime Inside Sales-Electrical

Bartle and Gibson Co. Ltd. have been in business since 1944.  With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories.  We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our team at our Calgary North location. This position handles Electrical Inside Sales and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment.  You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

You have the electrical experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills.  Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential

Reporting directly to the Electrical Sales Manager, you will be responsible for Inside Sales and quotes, quote follow up and after sale service.  Your major focus will be on the Lighting business with plumbing knowledge.  Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Counter Sales and handling returns as required 
• Shipping and receiving customer orders, as well as stocking bins
• Working closely with others to ensure customer needs are met
• Other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Qualifications & Education:

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Electrical preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors and the public
• Experience using Microsoft Office
• Knowledge of the electrical industry or a background in electrical products would be considered an asset, including - lighting, wiring devices, distribution and motor control
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume.  Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins.  Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality.  The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer.  We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Calgary area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Switchboard in our North Edmonton branch

Bartle and Gibson Co. Ltd. has been in business since 1944. We are an independent industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the North West Territories. We are committed to providing our valued customers excellent service and our team members an exciting and positive workplace.

As the Switchboard in our Head Office & Main Distribution Centre, you are the face of Bartle & Gibson. You are welcoming and enthusiastic providing exceptional customer service to every customer you interact with from Monday to Saturday. You have a friendly, outgoing personality, greeting all our customer in a professional manner, connecting them to the appropriate Bartle & Gibson employee who will take care of their needs. This is a full-time position with a requirement to work Saturday mornings (9am – 1pm) on a rotational schedule.

Reporting directly to the Controller, you will prove yourself to be an excellent representative for Bartle & Gibson by communicating clearly and professionally with individuals calling or visiting the branch while performing various basic clerical functions. Your main job duties are but not limited to:

Job Duties/Responsibilities:

• Greet visitors and answer basic customer inquiries in person or via telephone
• Receive incoming calls and route them to the appropriate recipient using a multiline switchboard
• Process customer payments at the receptionist desk
• Perform recurring clerical duties such as filing, imaging and data input
• Coordinate meetings and meeting rooms as needed
• Coordinate travel arrangements and hotel bookings as needed
• May help distribute mail
• Order supplies as required
• Other reception duties as required
• Other duties assigned by Managers when needed
• Professional grooming and presentation is expected of all employees representing Bartle & Gibson

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills/Qualifications:

• Outgoing and positive attitude
• Extremely reliable
• Excellent communication skills (verbal and written)
• Quick responsiveness in a professional manner
• Very organized with high attention to detail
• Strong initiative and self-motivated
• Ability to multitask in a fast paced environment

Experience/Education:

• Minimum Grade 12 education required
• Previous Customer service experience required
• Prior switchboard experience required
• Previous reception experience an asset
• Experience using Microsoft Office
• Appropriate training will be provided for the right candidate

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Edmonton area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.