Plumbing Account Manager

We are currently in search of a career orientated person to join our team. This position handles Plumbing Account Manager and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

Reporting directly to the Branch Manager, you will be responsible for all Outside Plumbing Sales and quotes, quote follow up and after sale service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. Some travel will be required within the Vancouver area.

Your job duties are, but not limited to:

DUTIES AND RESPONSIBILITY

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Working closely with others to ensure customer needs are met

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Plumbing preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Experience using Microsoft Office
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP matching
• Career growth

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Counter Sales Representative

The Counter Sales Representative is an integral function in the branch’s ability to provide excellent customer service to all of our clients and effectively maintaining the preparedness of the branch for each year’s annual inventory.

Reporting directly to the Branch Manager, you will be responsible for Counter Sales, Inside Sales and quotes, quote follow up and after sale service. Your job duties are, but not limited to:

DUTIES AND RESPONSIBILITIES

• Offering exceptional customer service at our counter and over the phone
• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers
• Sourcing materials for customers when currently not in stock
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Counter Sales and handling returns as required
• Picking Priority orders
• Closing orders and stocking bins
• Keeping counter and sales area clean
• Merchandising and showcasing product

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with high attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Email, etc.)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Candidates should possess a strong work ethic and desire to learn and succeed
• Post-Secondary courses in Plumbing or Heating considered an asset
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Knowledge of plumbing and heating industry or a background in plumbing products would be considered an asset

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing and Lighting.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Full-Time Showroom Consultant 

As a Bartle and Gibson Showroom Consultant, you are welcoming and enthusiastic about providing an exceptional experience to every client, 5 days a week, from Monday to Saturday. You greet all your clients and guide them through the process of purchasing the right product for their project.

With a friendly, outgoing personality and are in search of a career opportunity to build upon your existing sales experience, you will prove yourself to be an excellent representative for BGS helping grow our business while assisting clients as they find their ideal and unique product packages and solutions.  

DUTIES AND RESPONSIBILITIES

• Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners.
• Assess customers’ needs, guiding their product selection and purchase.
• Respond to inquiries with accurate pricing, inventory, and delivery information.
• Handle special orders, requests, issues/concerns with enthusiasm and efficiency.
• Provide quotes for clients and follow ups.
• Examine and resolve customer issues, address short payments, and returns in a timely fashion.
• Continually improve product knowledge and stay up to date on the latest trends and innovative technology.
• Maintain product displays and literature to ensure most current information is available to customers
• Conduct after sales service with customers
• Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner.
• Other duties as required

SKILLS AND COMPETENCIES

• A strong sales presence
• Outstanding customer service and interpersonal skills
• Quick responsiveness and problem-solving skills
• Able to learn and operate the applicable software system used to process orders
• Intermediate math skills
• Organizational and time management skills
• Can work independently and in a team environment
• Ability to work in a fast-paced environment
• Basics of design and interior decorating is an asset
• Must work Saturdays and have reliable transportation

EXPERIENCE/EDUCATION:

• Minimum Grade 12 education required
• Candidates should possess a minimum of two years’ sales experience (counter sales or inside sales)
• Knowledge of the plumbing products would be considered an asset
• Strong computer skills with the ability to quickly learn new systems

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Electrical Counter Sales Associate

We are currently in search of a career-orientated person to join our Customer Service team, Electrical division. Reporting directly to the Electrical Sales Manager, you will be responsible for all Electrical counter sales and product returns while providing expertise as a member of the customer service team.

DUTIES AND RESPONSIBILITIES

• Develops and maintains positive customer relationships
• Responds to inquiries and processes incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes, and verifies the accuracy of orders from customers
• Responds to requests for order changes, including the maintenance of order/customer information files
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness of the customer service department as a whole

SKILLS AND COMPETENCIES

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business-like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Time management & multitasking skills to serve several customers at the same time
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Ability and willingness to take courses on sales, customer service product knowledge seminars if provided

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required
• Minimum of one (1) year of counter sales experience in wholesale or building supply stores
• Minimum of one (1) year of experience in the electrical industry or knowledge of electrical products
• Experience using Microsoft Office required

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

We are currently in search of a career-orientated person to join our Customer Service team, Plumbing division. The position operates in a fast-paced, dynamic, rewarding environment.

Reporting directly to the Sales Manager, you will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Plumbing business with electrical knowledge.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Counter Sales and handling returns as required
• Shipping and receiving customer orders, as well as stocking bins

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Previous experience is an asset, but we are willing to train the right candidate
• Knowledge of the plumbing, heating, and/or electrical industry is an asset but is not necessary

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

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Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

WAREHOUSE PERSONNEL

You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential.

DUTIES AND RESPONSIBILITIES

• Accurately receive material and/or pick and package orders for shipment
• Ensure all paperwork completed properly and documents maintained for shipping purposes
• Organize product efficiently and maintain inventories
• Pull products from yard and warehouse as required for shipment
• Organize space in the warehouse and perform cleaning duties
• General warehouse duties and maintenance as needed
• Notify supervisors of problems that are not resolvable
• Restock materials as and when required

SKILLS AND COMPETENCIES

• Highly organized, with attention to detail
• Strong sense of time organization and urgency
• Excellent data entry skills with high level of accuracy
• Good multi-tasker with the ability to work to and meet deadlines
• Reliable, ability to carry out tasks correctly while under pressure
• Ability to follow instructions meticulously
• Demonstrated ability to work unsupervised
• Team player, adaptable, energetic with a positive professional attitude
• Ability to process orders in an organized and esthetic manner
• Able to lift up to 50 lbs.

EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Previous warehouse experience will be considered an asset
• Be able to work in a fast-paced environment
• Previous plumbing and/or electrical industry experience will be considered an asset
• Forklift Experience an asset

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

We are currently looking to add a dynamic, motivated, and passionate individual to our corporate head office as a eCommerce Data Manager.

The ideal candidate will have a strong background in data management information systems or application development as well as the ability to lead a team of analysts. This person will be a natural leader and self-starter who takes initiative by identifying weak areas in data exchange, and gaps in data completeness and assists in upholding strong standards for our data integrity. Great communication skills and the ability to work as part of a team are crucial characteristics, we want in our Data Manager.

DUTIES AND RESPONSIBILITY

• Leading our eCommerce data team (currently three Analysts)
• Assigning responsibilities, goals, and metrics for measuring team success.
• Directing team on how to improve data quality.
• Identifying areas of inefficiency and offering suggestions for improvement.
• Upkeep and maintenance of existing PIM (product information management) database(s).
• Procurement of product data from manufacturers and third-party sources.
• Marketing analytics as required.
• Hands-on development and further enhancement of PIM solution (Filemaker Pro | Claris).
• Assistance with the normalization of data populated into excel files.
• Establishes and upholds data standards of integrity when importing/exporting.
• Mapping of appropriate product information to relevant stock-keeping units.
• Reformatting (in excel) of appropriate file attributes to match template files.

SKILLS AND COMPETENCIES

• Efficient time management skills including prioritizing, organizing, and planning effectively to meet goals and deadlines.
• Self-motivated; able to function effectively both independently and as the leader of a team.
• Proven ability to learn quickly and work effectively in a fast-paced work environment.
• Excellent interpersonal skills and communication skills, both verbal and written.
• Strong analytical skills and problem-solving skills; ability to make quick decisions.
• Present a professional image at all times to customers and vendors.
• Talent to communicate professionally clearly and directly.
• Attention to detail; ability to maintain a high level of accuracy in preparing and entering information. Proficient in using a personal computer, data entry terminal, and other common office equipment and software.
• Work effectively with other members of the team.

EXPERIENCE AND EDUCATION

• Filemaker Pro 18 Certification or later (Claris).
• Degree in Management Information Systems.
• Extensive Microsoft Excel experience.
• Knowledge of management information systems (tables and relationships).
• Experience in Filemaker Pro (FM19 | Claris) would be considered an asset.
• Ability to learn ERP software.
• Analytical thinker.
• Strong organizational skills.
• Detail-Orientated.
• Independent worker.
• Must be an effective communicator.
• Appropriate training will be provided with regards to additional programs that may be required for the position

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Commercial Heating Coordinating Assistant

We now have an exciting opportunity for an eager and talented individual to join our team in the Residential Heating Department as a Commercial Heating Coordinating Assistant at our Edmonton Northside location.

If you are interested in learning and growing this could be your chance. In this role, you will work closely with our Commercial Heating Project Manager. For the right candidate who is driven and motivated, we are not only willing to train but also to support their pursuit of formal education.

DUTIES AND RESPONSIBILITIES

The ideal candidate will be responsible for:

• Creating full reports as required

· Assist with product orders and make modifications to existing orders in system

· Provide customers with product quotes as requested

· Troubleshoot and communicate with customers if there are issues

· Call customers and provide estimated due dates of non-stock products

• Coordinate and communicate with manufacturers

SKILLS AND COMPETENCIES

The ideal candidate will possess the following skills:

• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude and ability to handle stressful interactions appropriately
• Solid written and verbal communication skills
• Ambition for continuous job development

· Strong computer skills

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EXPERIENCE AND EDUCATION

• Minimum grade 12 education
• Knowledge of the plumbing and heating industry or a background in plumbing products would be considered an asset but not required
• Previous wholesale experience would be considered an asset but not required

WHY WORK FOR US

• Company paid benefits
• Profit sharing
• RRSP match
• Career growth
• Recognition Program
• GIVEBACK Program
• Employee Assistance Program
• Store discount

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.