Full-time Warehouse/Counter Service Personnel

Do you have previous warehouse or building supply experience?  Then Bartle & Gibson has a position for you!

We are currently looking for a motivated, hardworking, experienced Warehouse/Counter Service Representative who has what it takes to work in fast-paced environment requiring attention to detail. You have the communication skills of a great customer service person and enjoy working in a dynamic environment that allows you to meet new people. Serving in both the counter area and in our warehouse, you are experienced with plumbing and heating products and you are the type of person who appreciates variety in their daily workflow and learning new skills.

Reporting directly to the Branch Manager, your job duties are, but not limited to:

Job Duties/Responsibilities:

• Serving customers at sales counter and assisting them with all their requirements 
• Prepare orders for shipping with proper documentation
• Dealing with customers on the phone in a efficient and pleasant manner 
• Must work well with others in this fast-paced business
• Must be able to load and unload product from trucks and operate a forklift
• Receiving parts and supplies and ensuring that all documentation is complete and accurate
• Stocking shelves and putting parts in proper locations throughout warehouse
• Performing miscellaneous job-related duties as assigned
• Deliver orders or product to customers when required

Skills/Competencies:

• Excellent customer service skills
• Accuracy in picking and shipping orders
• Organized team player with a strong aptitude to performing tasks accurately
• Punctual, efficient and professional
• Be able to work in a fast paced environment
• Proven ability to work under time constraints and deadlines
• Able to lift at least 50 pounds

Experience/Education:

• High school diploma or equivalent
• Previous warehouse and/or building supply experience manadatory
• Knowledge of or previous experience in the Plumbing/Electrical industry required
• Current Forklift Certification desirable
• Solid basic computer skills
• Valid Driver’s Licence

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume to careers@bartlegibson.com. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Fulltime Plumbing Counter Service Representative

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Plumbing division. This UNION position operates in a fast paced, dynamic, rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Warehouse Manager, you will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Plumbing business with electrical knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Ensures and provides quality service to both internal and external customers
• Develops and maintains positive customer relationships
• Accesses the company’s internal systems to obtain and extract order information and enter orders
• Responds to inquiries and processing incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes and verifies the accuracy of orders from customers
• Responds professionally to all product returns
• Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Responds to requests for order changes, including the maintenance of order/customer information files
• Communicates order/customer changes to the appropriate personnel/departments
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
• Works closely with others to ensure customer needs are met
• Completes other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Willingness to take product knowledge seminars, training sessions and meetings
• Ability and willingness to take courses on sales and customer service if provided

Qualifications & Education:

• Minimum grade 12 education required
• Minimum of three (3) years’ counter sales experience in wholesale or building supply stores
• Minimum of three (3) years’ experience in the plumbing industry or knowledge of plumbing products required
• Experience using Microsoft Office required
• Must be fluent in English 

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume to careers@bartlegibson.com. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG02

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Fulltime Outside Sales Representative-Plumbing for our Port Coquitlam branch.

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace. 

We are currently in search of a career orientated person to join our team at our Port Coquitlam location. This position handles Plumbing Outside Sales and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

You are self-motivated and have the experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential.

Reporting directly to the Plumbing Sales Manager, you will be responsible for all Outside Plumbing Sales and quotes, quote follow up and after sale service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. Some travel will be required within the lower mainland.

Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Working closely with others to ensure customer needs are met

Skills & Competencies:

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Qualifications & Education:

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Plumbing preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Experience using Microsoft Office
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume to careers@bartlegibson.com. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the lower mainland will be contacted for further review. 

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Fulltime Counter Service Representative-Plumbing/Electrical

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Plumbing division. The position operates in a fast paced, dynamic, rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Branch Manager, you will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Plumbing business with electrical knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Ensures and provides quality service to both internal and external customers
• Develops and maintains positive customer relationships
• Accesses the company’s internal systems to obtain and extract order information and enter orders
• Responds to inquiries and processing incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes and verifies the accuracy of orders from customers
• Responds professionally to all product returns
• Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Responds to requests for order changes, including the maintenance of order/customer information files
• Communicates order/customer changes to the appropriate personnel/departments
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
• Works closely with others to ensure customer needs are met
• Completes other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Willingness to take product knowledge seminars, training sessions and meetings
• Ability and willingness to take courses on sales and customer service if provided

Qualifications & Education:

• Minimum grade 12 education required
• Minimum of two (2) years’ counter sales experience in wholesale or building supply stores
• Minimum of two (2) years’ experience in the plumbing or electrical industry or knowledge of plumbing or electrical products an asset
• Experience using Microsoft Office required

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume to careers@bartlegibson.com. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Nanaimo area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG02

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.