Full-time Warehouse/Counter Service Representative

Bartle & Gibson Co. Ltd. has been in business since 1944. We are a leading distributor in plumbing, heating and electrical supplies across Western Canada and the North West Territories. Bartle & Gibson is committed to providing our valued customers and team members the very best.

We are currently looking for a motivated, hardworking, experienced Warehouse/Counter Service Representative who has what it takes to work in fast-paced environment requiring attention to detail. You have the communication skills of a great customer service person and enjoy working in a dynamic environment that allows you to meet new people. Serving in both the counter area and in our warehouse, you are experienced with plumbing and heating products and you are the type of person who appreciates variety in their daily workflow and learning new skills.

Reporting directly to the Branch Manager, your job duties are, but not limited to: 

Job Duties/Responsibilities:

• Serving customers at sales counter and assisting them with all their requirements 
• Dealing with customers on the phone in an efficient and pleasant manner 
• Prepare orders for shipping with proper documentation
• Load and unload product from trucks using a forklift
• Receive parts and supplies, ensure that all documentation is complete and accurate
• Stock shelves, put parts in proper locations throughout warehouse
• Perform miscellaneous job-related duties as assigned

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills/Competencies:

• Excellent customer service skills
• Accuracy in picking and shipping orders
• Organized team player with a strong aptitude to performing tasks accurately
• Punctual, efficient and professional
• Be able to work in a fast paced environment
• Proven ability to work under time constraints and deadlines
• Able to lift at least 50 pounds
• Ability to operate a forklift

Experience/Education:

• High school diploma or equivalent
• Previous warehouse experience desirable
• Previous Building supplies retail experience an asset
• Knowledge of or previous experience in the Plumbing/Electrical industry an asset
• Current Forklift Certification required
• Solid basic computer skills

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to upload your resume to bgcareers.ca. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Peace River area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Bartle and Gibson Co. Ltd. have been in business since 1944.  With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories.  We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our team at our Lethbridge location. This position handles Electrical Inside/Counter Sales and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment.  You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

You have the electrical experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills.  Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential

Reporting directly to the Branch Manager, you will be responsible for Counter Sales, Inside Sales and quotes, quote follow up and after sale service.  Your major focus will be on the Lighting business with plumbing knowledge.  Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Counter Sales and handling returns as required 
• Shipping and receiving customer orders, as well as stocking bins
• Working closely with others to ensure customer needs are met
• Other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Qualifications & Education:

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Electrical preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors and the public
• Experience using Microsoft Office
• Knowledge of the electrical industry or a background in electrical products would be considered an asset, including - lighting, wiring devices, distribution and motor control
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume.  Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins.  Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality.  The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer.  We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lethbridge area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Accounts Payable Clerk

Bartle & Gibson Co. Ltd. has been in business since 1944 and is proud to be an industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the Northwest Territories.  We are committed to providing excellent service to our valued customers and an exciting and positive workplace to our team members.

We now have an exciting opportunity for an eager and talented individual to join our Accounting team as an Accounts Payable Clerk, working within our Corporate Head office located in North East Edmonton, Alberta.

You are a self-motivated team player with a positive attitude, excellent organization skills and are often referred to as a dependable individual.  You have the experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail with a high level of speed and accuracy.  Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity

Job Duties & Responsibilities:

• Processing invoices for freight companies,
• Document matching,
• Researching and resolving discrepancies,
• Supplier statement reconciliation,
• Data entry
• Backup for Accounts Receivable and reception 

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills/Qualifications:

• Outgoing and positive attitude
• Extremely reliable
• Excellent communication skills (verbal and written)
• Quick responsiveness in a professional manner
• Very organized with high attention to detail
• Strong initiative and self-motivated
• Ability to multitask in a fast paced environment

Experience/Education:

• Minimum Grade 12 education required
• Previous Customer service experience required
• Prior accounts payable experience an asset
• Experience using Microsoft Office
• Appropriate training will be provided for the right candidate

Applicants must have a minimum of grade 12 education.  Preference will be given to those with prior accounts payable experience or general accounting experience.

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume.  Our compensation includes a competitive benefits package, profit sharing, training and career growth potential.

*No phone calls or drop ins. Apply by application submission only. All submissions are kept in the highest level of confidentiality.  The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer.  We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications and local to the Edmonton area will be contacted for further review. 

Final candidates will be required to undergo a security screening, including a criminal record check.  Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Electrical division. The position operates in a fast paced, dynamic, rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Electrical Sales Manager, you will be responsible for all Electrical counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Electrical business with plumbing knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Ensures and provides quality service to both internal and external customers
• Develops and maintains positive customer relationships
• Accesses the company’s internal systems to obtain and extract order information and enter orders
• Responds to inquiries and processing incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes and verifies the accuracy of orders from customers
• Responds professionally to all product returns
• Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Responds to requests for order changes, including the maintenance of order/customer information files
• Communicates order/customer changes to the appropriate personnel/departments
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
• Works closely with others to ensure customer needs are met
• Completes other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Willingness to take product knowledge seminars, training sessions and meetings
• Ability and willingness to take courses on sales and customer service if provided

Qualifications & Education:

• Minimum grade 12 education required
• Minimum of three (3) years’ counter sales experience in wholesale or building supply stores
• Minimum of three (3) years’ experience in the electrical industry or knowledge of electrical products required
• Experience using Microsoft Office required
• Must be fluent in English 

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Calgary area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Fulltime Account Manager-Plumbing for our Port Coquitlam branch.

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace. 

We are currently in search of a career orientated person to join our team at our Port Coquitlam location. This position handles Plumbing Outside Sales and Quotations to our customers. The position operates in a fast paced, dynamic and rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour.

You are self-motivated and have the experience to back up your past success and are no stranger to working in a fast-paced environment that requires attention to detail and great communication skills. Your organizational skills shine through in how you manage your workflow and you are in search of a career opportunity with great potential.

Reporting directly to the Plumbing Sales Manager, you will be responsible for all Outside Plumbing Sales and quotes, quote follow up and after sale service. Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing sales industry. Some travel will be required within the lower mainland.

Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into system
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Opening new accounts and closing orders
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations and follow-up on quotes
• Offering technical expertise on products to purchasers
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Working closely with others to ensure customer needs are met

Skills & Competencies:

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Qualifications & Education:

• Minimum grade 12 education
• Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales)
• Post-Secondary courses in Plumbing preferred
• Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
• Experience using Microsoft Office
• Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the lower mainland will be contacted for further review. 

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record Check and Driver’s Abstract. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Seeking Leadership Development Candidate in Kelowna, BC

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members and exciting and positive workplace.

The Leadership Development Program

We are excited to be building our next generation of successful, energetic branch managers, which is why we are recruiting for our Leadership Development Program (LDP). The goal of Bartle & Gibson’s LDP is to develop future Sales Representatives and Branch Managers. This program will ensure future managers will be confident to assume the responsibility of managing all branch activities while continuing to serve our customers and clients with the highest standards and quality of service that they have come to expect from Bartle & Gibson.  

The Ideal Candidate

The ideal candidate will be an ambitious, creative individual who has strong mediation and negotiation skills. In this position you will need to have excellent time management skills and are required to be accountable and dependable to your customers as well as your team and other Bartle & Gibson employees.

Program Outcome

Upon successful completion of the LDP you may go into a position of Branch Manager, Outside Sales Representative or Sales Manager, dependent on the best fit for the candidate.

The Branch Manager is responsible for managing teams of 2 to 20 productive staff (can be within the areas of: sales, customer service, order desk, counter, warehouse) who are able to meet and exceed revenue targets while promptly and professionally addressing the needs of customers within their branch locale. The Branch Manager is also required to generate and deliver sales and marketing initiatives, revenue growth and client retention.

The Outside Sales Representative you will be responsible for all Outside Plumbing Sales and quotes, quote follow up and after sale service. The major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the plumbing or electrical sales industry.

The Sales Manager will be responsible for leading a sales team of up to ten (10) Direct Reports and leveraging relationships to create new business opportunities while meeting or exceeding sales targets and professionally addressing the needs of customers.  Your major focus will be on growing our business within the designated sales territory as well as manage accounts and project businesses in the plumbing or electrical sales industry

The Training

Bartle & Gibson offers an accelerated training program where you will learn the processes to deal with:

• Warehouse
• Counter
• Purchasing
• Inventory Control
• Inside Sales & Outside Sales
• Marketing
• Payroll & Benefits
• Safety
• Human Resources
• Operations Management
• Finance
• Accounts Payable & Accounts Receivable
• IT
• Electrical
• Plumbing

Minimum Education/Requirements:

• Post Secondary education in Business, Marketing, or related field
• Demonstrated ability to provide superior customer service.
• Must have a desire to participate in continuous learning and development
• Must be willing to relocate to any of our locations in Alberta, British Columbia or Northwest Territories, as needed
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Ability to effectively communicate, both verbally and written

Please note that this is an entry level position and training will be provided.

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on qualifications and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications will be contacted for further review. 

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Fulltime Electrical Counter Sales Associate

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Electrical division. The position operates in a fast paced, dynamic environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Warehouse Manager, you will be responsible for all Electrical counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Electrical business with plumbing knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Ensures and provides quality service to both internal and external customers
• Develops and maintains positive customer relationships
• Accesses the company’s internal systems to obtain and extract order information and enter orders
• Responds to inquiries and processing incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes and verifies the accuracy of orders from customers
• Responds professionally to all product returns
• Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Responds to requests for order changes, including the maintenance of order/customer information files
• Communicates order/customer changes to the appropriate personnel/departments
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
• Works closely with others to ensure customer needs are met
• Completes other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Willingness to take product knowledge seminars, training sessions and meetings
• Ability and willingness to take courses on sales and customer service if provided

Qualifications & Education:

• Minimum grade 12 education required
• Minimum of two (2) years’ counter sales experience in wholesale or building supply stores
• Minimum of two (2) years’ experience in the electrical industry or knowledge of electrical products required
• Experience using Microsoft Office required

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Fixtures Quotations Specialist 

Bartle & Gibson Co. Ltd. has been in business since 1944 and is proud to be an industry leading distributor in plumbing, heating and electrical supplies across Western Canada and the Northwest Territories. We are committed to providing excellent service to our valued customers and an exciting and positive workplace to our team members.

We now have an exciting opportunity for an eager and talented individual to join our team in our Project Quotations Department as a Fixture Quotations Specialist. The ideal candidate will essentially be responsible for the management of Residential and Commercial Fixture quotations and building exceptional customer service.

Your main job duties will include, but won’t be limited to:

• Proactively identify opportunities to quote Residential and Commercial Projects
• Respond to customer queries related to fixture quotes
• Communicate project details, obtain and review material quotes from suppliers
• Prepare and provide quotes for new and existing customers and contractors
• Provide accurate information regarding availability of in-stock items
• Recommend alternate products based on cost, availability or specifications
• Liaise between suppliers’ reps and customers for all inquiries, lead and delivery times, to meet tender deadlines
• Provide clarification on engineering specifications sheets, fixture schedules and addendums
• Coordinate with other departments, particularly Heating and electrical, for business opportunities
• Maintain project documents both physical and electronic versions
• Accurately process customer transactions such as orders, quotes or returns
• Review the quotes for errors or missed items
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Stay current with up-to-date product knowledge of residential and commercial fixtures
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Identify trends in customer satisfaction or dissatisfaction
• Create PDF files of specification sheets, that are job specific for project submittals and Owner operation manuals
• Other responsibilities as assigned

Skills/Competencies

• Efficient time management skills including prioritizing, organizing and planning effectively to meet goal and deadlines
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Excellent interpersonal skills and communication skills, both verbal and written
• Strong analytical skills and problem solving skills; ability to make quick decisions
• Present a professional image at all times to customers and vendors
• Talent to communicate professionally in a clear and direct manner
• Attention to detail; ability to maintain a high level of accuracy in preparing and entering information Proficient in using personal computer, data entry terminal and other common office equipment and software
• work effectively with other members of the distribution team

Experience/Education:

• Minimum of a high school diploma or equivalent
• Knowledge of or previous experience in the Plumbing wholesale industry preferred
• Experience or Knowledge in interior design an asset
• Previous sales or customer service experience
• Experience within a Microsoft environment, including proficiencies in Excel, and Word
• Appropriate training will be provided with regards to additional programs that may be required for the position

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating Sales, Plumbing, Design or Quotations experience and salary expectations. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Fulltime Counter Service Representative - Plumbing

Bartle and Gibson Co. Ltd. have been in business since 1944. With 31 distribution centres we are a leading distributor in plumbing, heating and electrical supplies across western Canada and the North West Territories. We are committed to providing our valued customers excellent service and team members an exciting and positive workplace.

We are currently in search of a career orientated person to join our Customer Service team, Plumbing division. This UNION position operates in a fast paced, dynamic, rewarding environment. You are a self-motivated team player efficient at using your time and are often referred to as a dependable individual who enjoys physical labour while meeting new people.

Reporting directly to the Warehouse Manager, you will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team. Your major focus will be on the Plumbing business with electrical knowledge. Your job duties are, but not limited to:

Job Duties & Responsibilities:

• Ensures and provides quality service to both internal and external customers
• Develops and maintains positive customer relationships
• Accesses the company’s internal systems to obtain and extract order information and enter orders
• Responds to inquiries and processing incoming calls and orders
• Sources materials for customers when currently not in stock
• Receives, processes and verifies the accuracy of orders from customers
• Responds professionally to all product returns
• Ensures that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Responds to requests for order changes, including the maintenance of order/customer information files
• Communicates order/customer changes to the appropriate personnel/departments
• Maintains knowledge base on current products and learning about new products
• Performs assigned system maintenance to various electronic order files
• Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole
• Works closely with others to ensure customer needs are met
• Completes other duties as required

You will prove yourself to be an asset to Bartle & Gibson by possessing the following skills necessary to succeed:

Skills & Competencies:

• Possess sales and customer service skills and portray a positive attitude
• Ability to portray a business like professional appearance and deal with customers professionally
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Willingness to take product knowledge seminars, training sessions and meetings
• Ability and willingness to take courses on sales and customer service if provided

Qualifications & Education:

• Minimum grade 12 education required
• Minimum of three (3) years’ counter sales experience in wholesale or building supply stores
• Minimum of three (3) years’ experience in the plumbing industry or knowledge of plumbing products required
• Experience using Microsoft Office required
• Must be fluent in English 

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Lower Mainland will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Full-time Warehouse/Counter Service Representative

Do you have previous warehouse or building supply experience?  Then Bartle & Gibson has a position for you!

We are currently looking for a motivated, hardworking, experienced Warehouse/Counter Service Representative who has what it takes to work in fast-paced environment requiring attention to detail. You have the communication skills of a great customer service person and enjoy working in a dynamic environment that allows you to meet new people. Serving in both the counter area and in our warehouse, you are experienced with plumbing and heating products and you are the type of person who appreciates variety in their daily workflow and learning new skills.

Reporting directly to the Branch Manager, your job duties are, but not limited to:

Job Duties/Responsibilities:

• Office duties including, reception, scanning, filing, and data entry
• Serving customers at sales counter and assisting them with all their requirements 
• Prepare orders for shipping with proper documentation
• Dealing with customers on the phone in a efficient and pleasant manner 
• Must work well with others in this fast-paced business
• Must be able to load and unload product from trucks and operate a forklift
• Receiving parts and supplies and ensuring that all documentation is complete and accurate
• Stocking shelves and putting parts in proper locations throughout warehouse
• Performing miscellaneous job-related duties as assigned
• Deliver orders or product to customers when required
• Other duties as required

Skills/Competencies:

• Excellent customer service skills
• Accuracy in picking and shipping orders
• Organized team player with a strong aptitude to performing tasks accurately
• Punctual, efficient and professional
• Be able to work in a fast paced environment
• Proven ability to work under time constraints and deadlines
• Able to lift at least 50 pounds

Experience/Education:

• High school diploma or equivalent
• Previous warehouse and/or building supply experience preferred
  
• Knowledge of or previous experience in the Plumbing/Electrical industry preferred
  
• Current Forklift Certification desirable
• Solid basic computer skills
• Valid Driver’s Licence

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume. Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins. Apply by application submission only, stating applicable experience and salary expectations in your cover letter. All submissions are kept in the highest level of confidentiality. The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer. We would like to thank all applicants for their interest in employment with Bartle & Gibson, however, only those who possess the desired qualifications, experience and local to the Prince George area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a Criminal Record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

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Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

Best Plumbing & Lighting has been in business for over 40 years and is proud to be an industry leading Plumbing and Lighting distributor and showroom in Edmonton, Alberta.  We are committed to providing excellent service to our valued customers and an exciting and positive workplace to our team members.

We now have an exciting opportunity for an eager and talented individual to join our marketing team as a Graphic Design and Social Media Coordinator.

Reporting directly to and working alongside Bartle & Gibson’s Marketing Manager, you will support Best Plumbing & Lighting’s marketing needs. The Graphic Design and Social Media Coordinator will be responsible for day-to-day management of social media channels and integration with marketing planning by providing support through content generation, community monitoring and social promotions to ensure we grow our online traffic, reinforce our brand and better communicate with our future and existing customers.  This role will be creating all graphic design marketing collateral across a variety of channel, both print and digital.

Your main job duties will include, but won’t be limited to:

• Designing advertising and support collateral (print, digital, social)
• Manage social media accounts. This includes posting, moderating, and engaging on these platforms daily. Social accounts include or could include: Facebook, Instagram, Twitter, YouTube, and Pinterest
• Providing guidance in optimizing web layout and design
• Proofing, monitoring, and debugging digital collateral, websites
• Assist with the creation of information for promotional literature and other marketing material
• Content sourcing and collection
• Support sales and market development presentations and meetings by assembling samples, slideshows, marketing materials and sales portfolio
• Create and share content that aligns with our content, strategy, and messaging
• Build meaningful connections with our audience, increasing social engagement and following consistent with our key performance indicators
• Boost our digital presence by capturing and analyzing the appropriate social and digital data/metrics, insights and best practices, and implementing innovative solutions
• Coordinating supplier / co-op partner promotions and various events
• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Developing and cultivating strong working relationships with all stakeholders (suppliers, customers and employees)
• Ensuring compliance with licensing and advertising laws, and other statutory regulations
• Project management/coordination
• Performing other duties as assigned or directed

Skills/Competencies

• Efficient time management including prioritizing, organizing and planning effectively to meet deadlines
• A solid understanding of graphic design and social media best practises
• Strong creative and efficient graphic design abilities

• Self-motivated; able to function effectively both independently and collaboratively
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Excellent interpersonal and communication skills, both verbal and written

• Attention to detail; ability to maintain a high level of accuracy with excellent editing and proof reading abilities
• Programming experience would be considered an asset

Education/Experience:

• Degree or certificate in graphic design
• A minimum of 2 years’ experience in social media marketing
• Experience using Adobe Creative Suite (Photoshop, InDesign, Illustrator)
• Programming/development experience (application, HTML, CSS, PHP, responsive emails) will be considered an asset
• Copywriting experience will be considered an asset

If you want to join a company with a great culture that truly values and rewards you for a job well done, then we encourage you to submit your resume.  Our compensation and benefits, including profit sharing and career growth potential are competitive and will be based on experience and abilities.

*No phone calls or drop ins.  Apply by application submission only, stating applicable experience and salary expectations in your cover letter.  All submissions are kept in the highest level of confidentiality.  The position will remain open until a suitable candidate is selected.

We are an equal opportunity employer.  We would like to thank all applicants for their interest in employment with Best Plumbing & Lighting, however, only those who possess the desired qualifications, experience and local to the Edmonton area will be contacted for further review.

Final candidates will be required to undergo an assessment and security screening, including a criminal record check.  Employment is subject to screening completion that is satisfactory to Best Plumbing & Lighting.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.